FAQS

A NOTE ON VINTAGE TIMEPIECES:


THESE VINTAGE BEAUTIES ARE MOSTLY 40+ YEARS OLD AND ARE DELICATE MECHANICAL RARITIES. UNLESS SPECIFIED, WATCH SERVICE HISTORY IS UNKNOWN. IN THE DESCRIPTIONS, I WILL INDICATE ANY MECHANICAL FLAWS OR PROBLEMS WITH TIMEKEEPING TO THE BEST OF MY KNOWLEDGE. I GIVE EACH WATCH A THOROUGH EXAMINATION WITHIN MY LIMITED SCOPE OF WATCHMAKING EXPERTISE AND WILL WEAR THE WATCH FOR A FEW DAYS TO MONITOR ACCURACY. UNLESS A WATCH IS LISTED AS "SERVICED," IT IS THE BUYER'S RESPONSIBILITY TO HAVE THE TIMEPIECE INSPECTED AND CLEANED BY A PROFESSIONAL WATCHMAKER UPON RECEIPT. VINTAGE WATCHES ARE NOT LIKE MODERN QUARTZ WATCHES AND IT IS NORMAL FOR A MECHANICAL WATCH TO GAIN OR LOSE 1-2 MINUTES A DAY.  DESPITE WHAT A VINTAGE WATCH MAY SAY ON THE DIAL OR CASEBACK, THESE PIECES HAVE NOT BEEN PRESSURE TESTED FOR WATER RESISTANCE.  KEEP THEM DRY AND AWAY FROM ALL WATER SOURCES, INCLUDING RAIN.

SHIPPING:

  • DOMESTIC ORDERS SHIP USPS PRIORITY MAIL 2-3 DAY SERVICE FOR A FLAT RATE OF $8.50.  

  • INTERNATIONAL ORDERS SHIP USPS PRIORITY INTERNATIONAL INSURED FOR $40.  INTERNATIONAL BUYERS MUST BE AWARE OF THEIR DUTY AND CUSTOM TAXES BEFORE PURCHASING. THESE FEES WILL BE AT THE EXPENSE OF THE BUYER, AND NO ALLOWANCES WILL BE MADE ON THE PRICE OF THE WATCH TO OFFSET THESE FEES.  ADDITIONALLY, I DO DECLARE THE FULL AMOUNT IN ORDER TO FULLY INSURE THE WATCH.

  • I STRIVE TO GET THE WATCH IN THE MAIL THE DAY AFTER THE ORDER IS PLACED.  WATCHES ARE PACKAGED WITH THE UTMOST CARE AND WITH PLENTY OF PADDING.

  • YOU WILL RECEIVE A SHIPPING NOTICE VIA EMAIL WITH A TRACKING NUMBER.

RETURNS:

  • RETURNS ARE ACCEPTED WITHIN 3 DAYS OF WATCH BEING DELIVERED IF YOU ARE NOT SATISFIED.   

  • RETURN SHIPPING WILL BE AT THE EXPENSE OF THE BUYER AND MUST BE SHIPPED INSURED.

  • IN ORDER TO RECEIVE STORE CREDIT OR A FULL REFUND, WATCH MUST BE IN THE SAME CONDITION AS IT WAS WHEN PACKAGED.

  • FEEL FREE TO EMAIL JORDAN@RETROWATCHGUY.COM WITH ADDITIONAL QUESTIONS.